Concepts of Practice Health
Slide 1. Concepts of Practice Health
Slide 2. What Brought You to Veterinary Medicine?
Slide 3. Challenges in Practice
Slide 4. What If:
Slide 5. Topics for Discussion:
Slide 6. Topics for Discussion:
Slide 7. Why do people purchase products and services from a veterinary hospital?
Slide 8. The Influence of Perception
Slide 9. Not a Question of Right or Wrong
Slide 10. What Causes Change
Slide 11. Understanding Change
Slide 12. Preventive Care
Slide 13. Supporting the Veterinary Change Engine
Slide 14. We Now Know That:
Slide 15. Where Can You Find the Best Source of Information for a Pet Today?
Slide 16. The Art of Trying Something New
Slide 17. The Art of Trying Something New
Slide 18. Related Importance to You
Slide 19. Remember......
Slide 20. Change concepts......
Slide 21. What is Vision?
Slide 22. Leadership Model
Slide 23. The influence of Leadership
Slide 24. Your Road Map
Slide 25. Following Your Road Map
Slide 26. Make Time to be Creative
Slide 27. Maintaining a Great Attitude
Slide 28. Organization
Slide 29. The Veterinarian�s Role
Slide 30. The Technician�s Role
Slide 31. Have You Seen a Veterinarian Perform These Tasks?
Slide 32. Why Do Veterinarians Perform These Tasks?
Slide 33. Looking at the Average Client Base
Slide 34. Today's Ideal Client
Slide 35. Income Goals
Slide 36. Customer Service
Slide 37. Customer Service
Slide 38. Technical Knowledge vs Customer Service
Slide 39. Building Your Strategy
Slide 40. Quality Time with the Client
Slide 41. Programs or Processes Develop Teamwork
Slide 42. Processes Mean Better Medicine
Slide 43. Tools and Materials
Slide 44. Graph
Slide 45. Good Medicine is Good Business
Slide 46. Conclusion
Slide 46.
Conclusion
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