STAF156-0313: PM Focus Series: Labor Laws

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INSTRUCTOR(S): Rebecca Rose, AAS, CVT
COURSE OPEN: March 6-23, 2013
REAL TIME SESSION (RTS): Wednesday, March 13, 2013; 8:00pm-9:30pm ET (USA)
Course RTS Times in Your Area: World Clock Converter

Practice Sessions: In order to prepare you for a successful experience in your CE course, we request you attend a Practice Session prior to the first Real Time Session. Please arrive promptly at the start time; each Practice Session is up to 1 hour in length. For more information, please visit the CE Practice Area.

*The instructor for this course will be using audio which will require you to have a headset or speakers to listen. If you have any concerns regarding your computer's audio capabilities, please be sure to attend one of the Practice Sessions.

Level and Prerequisites: This intermediate course is geared toward those working as practice managers and/or toward their CVPM, but is open to any VSPN or VIN Member wishing to focus on team members as assets of their clinic, increasing efficiency and leveraging. This practice management course is part of a series of focus topics to highlight features of management in a single Real Time Session. Prior participation in the Practice Management 101 course is recommended, but not required. The course format is that of a VINgnette where interaction in the message boards discussing case scenarios will be required to enhance the single Real Time Session. Participants should plan on this more intensive study.

VSPN CE Course: This course is RACE approved for veterinarians and veterinary technicians and by the VHMA for CVPM credits.

Course Description:
Labor Laws - the simple thought of compliance to regulations overseeing your employees, independent contractors, and owners can make your head spin and be overwhelming. As the manager of a small business, you are obligated to comply with federal wage and hour laws. How do you do that? Where do you go to find these resources? Together, we will research Fair Labor Standards, discrimination, harassment, and Worker's Compensation. We will define exempt, non-exempt, overtime, and independent contractors. As we review definitions we will also take a peek at hiring and firing tactics including background checks and the termination process which may help to alleviate some of your anxiety. During this class, we will identify resources that will allow you to determine laws specific to your hospital by dissecting laws and reviewing regulations in bit-size pieces, making them less cumbersome and overwhelming. We will also cover the essentials your team should be informed of via the employee handbook including wage laws. This will be an intense course and your engagement in interactive exercises will enhance your learning experience.

This course consists of one (1) ninety (90) minute Real Time Session, supplemental library materials, interactive message board discussions, a mandatory end-of-course test, and may include online multiple choice quizzes (after each Real Time Session). Successful completion (scoring 80% or better) on the end-of-course test is required to earn a certificate of completion for the course.
*A portion of this course will be an audio presentation, please be prepared to listen.

Upon completion of this course, the participant should be able to

• outline and assess federal and state labor laws using various resources.
• briefly compare and critique employee handbook contents specific to labor laws.
• differentiate salary vs. hourly employees and independent contractors.
• define and illustrate overtime and break considerations.
• design and assess hiring procedures that include background checks.
• measure and discuss your practice's process to deal with difficult or disruptive employees.
• create an outline to help you determine your compliance regarding labor laws.

Course Materials: Course materials will be available in the course library prior to each Real Time Session.

Required Textbook(s): There are no textbooks for this class; however, extensive links, books, and articles will be included in the course library.

About the Instructor:
Rebecca Rose has been a CVT for several years and is a current practice consultant for Red Valley Rose Consulting, LLC. She has authored two texts on veterinary technician careers, writes peer reviewed articles, is a contributing author in a text book for veterinary technicians as well as sits on several professional councils and committees.

Course Outline:
Week 1: (Real Time Session March 13): Labor Laws
Content: The topic of labor laws can be daunting and with this interactive course we will use hands-on research, interaction, and evaluation of resources to make this more manageable for your practice. After creating an outline, specific to your state regulations, gaps in compliance can be identified and we can begin to work on the tools to address correcting these issues. Non-exempt or exempt status of employees, Worker's Compensation, breaks, and more for our various types of practice make these rules less cut and dried and more cumbersome. Where do you turn to find this kind of information? We will review equal employment opportunity, maternity, and military leave requirements. A portion of the course will include reviewing your employee handbook to make sure labor law topics are well defined and properly communicated. To meet the standards set forth in statute, participants will be asked to research their state's regulations to improve compliance and assist their team in following those rules established for their well-being.

CE CREDITS: 2.5 (1.5 hours of lecture, 1 hour for in-depth interaction of case discussions on the message boards)

Tuition: $50 ($45 early bird special if enrolled February 20, 2013).
*Students currently enrolled in and taking at least 2 classes or 5 units at an AVMA accredited or CAAHT approved Veterinary Technician Program may be eligible to receive a 50% discount off the regular rate for this course (upon verification of student status).
NOTE: To ensure participants are ready and prepared for classes, enrollment will close when the maximum number of participants is reached or at 5pm ET the day of the first Real Time Session unless otherwise noted. If the first Real Time Session is on a weekend, course enrollment will close on the Friday before the first Real Time Session.

*For more information on how online CE works, see the Participant Resource Center.

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1. Enrollment qualifications: VIN CE courses are open to VIN member and non-member veterinarians. Veterinarians enrolling in a VSPN CE course must be a VIN member. Veterinary support staff must be a VSPN member to enroll in a VSPN CE or a VIN CE course open to VSPN member enrollment.
2. Each enrollee must be able to receive emails from @vspn.org and @vin.com addresses. Email is our major form of communication with participants; personal emails are highly recommended rather than clinic/hospital email addresses.
3. Each person is individually responsible for his/her own registration. To ensure that all information received is secure and correct, please do not enroll for a course on behalf of another individual.
4. For further assistance call 1-800-700-INFO (4636) or email (VIN CE) CEonVIN@vin.com or (VSPN CE) VSPNCE@vspn.org. Please include the course title, your full name, and contact information in your correspondence.

*Note: "This course has been approved for 2.5 continuing education credits in jurisdictions which recognize AAVSB RACE approval; however participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education." Call VSPN/VIN CE at 1-800-700-4636 for further information. (Attendees are encouraged to check with their licensing jurisdiction(s) for information regarding recognition by their board).

Course withdrawal and refund policy: A complete refund of the paid course price will be issued when your withdrawal request is received prior to the listed start date of the course. If you wish to withdraw after the start date please contact the VIN/VSPN office 1-800-700-INFO (4636) to discuss eligibility for a pro-rated refund.
* Note: To ensure rapid handling of your request for withdrawal, we recommend that you call the VIN/VSPN office at 1-800-700-INFO (4636).

*For more information on VSPN's upcoming CE courses, check the VSPN Course Catalog.

Nanette R. Walker Smith, MEd, RVT, CVT, LVT
VSPN Content Director & CE Coordinator

VSPN CE Services: VSPNCE@vspn.org
1-800-846-0028 or 1-530-756-4881 or direct line to VIN/VSPN from the United Kingdom: 01452226154
Barb Burri (Barb@vspn.org); ext. 764 (New Hampshire)
Charlotte Waack (Charlotte@vspn.org); ext 193 (Illinois)
Chris Upchurch (Chris@vspn.org); ext 197 (Florida)
Debbie Bess (DBess@vspn.org); ext 178 (Nevada)
Jennifer Withrow (Jennifer@vspn.org); ext 159 (Virginia)
Nanette Walker Smith (Nanette@vspn.org); ext 187 (Colorado)

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