STAF129-0516: Effective Staff Meetings and Training
Audio only:
The lectures for this course will be presented in a predominantly audio format.
Please come prepared to listen.
» Enrollment is closed
Instructor(s): Heather Howell, RVT, LVT, MBA
Course Open: May 9, 2016-June 2, 2016
Real Time Sessions (RTS): Mondays, May 16 and 23, 2016; 9:00-10:30pm ET (USA)
Course RTS Times in Your Area:
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Practice Sessions: In order to prepare you for a successful experience
in your CE course, we request you attend a Practice Session prior to the first
Real Time Session. Please arrive promptly at the start time; each Practice Session
is up to 1 hour in length.
For more information, please visit the
CE Practice Area.
*The instructors for this course will be using audio which will require you to have a headset or speakers to listen.
If you have any concerns regarding your computer's audio capabilities, please be sure to attend
one of the Practice Sessions.
Level and Prerequisites:
This
advanced course is focused primarily toward veterinary practice managers, hospital administrators, supervisors and those involved in the planning and conducting of the staff meetings.
VSPN CE Course: Open to veterinarians, veterinary technicians/technologists, support staff, veterinary teams, etc.
RACE Accreditation:
�This program has been approved for 3 hours of continuing education credit in jurisdictions that recognize RACE approval. This program is approved for veterinarians and veterinary technicians/technologists." (#20-983998)
This course is approved by VHMA for CVPM credit. (VHMA program # 08-17)
Course Description:
The goal of this course is to enable and empower veterinary practice leaders to effectively plan and conduct staff meetings that enhance staff training and problem solving. The course will cover how to schedule meetings, how to plan meeting agendas, what should be discussed at meetings and how to keep meetings on track. The course will also discuss how to increase learning at meetings and decrease the poor morale, attendance, and 'bad' feelings. The course will start with the basics of meeting scheduling and writing agendas and move on to more in depth discussion of meeting ideas and activities.
Week 1 (Real Time Session May 16):
How to Kill a Meeting AND How to Bring Meetings Back to Life
Objectives: Upon completion of this session, the participant should be able to
- determine alternatives for poor attendance at staff meetings.
- arrange scheduling regarding staff meetings to minimize issues.
- reconstruct meeting agendas to avoid common pitfalls regarding meetings.
- support your staff meetings and make them fun
Week 2 (Real Time Session May 23):
Getting Staff Involved, Energized and Learning
Objectives: Upon completion of this session, the participant should be able to
- integrate team members in training and participation at meetings
- devise ways to improve employee morale regarding staff meetings
- plan and conduct staff meetings that allow continuous learning to occur
Successful completion (scoring 80% or better) on the end-of-course test is required
to earn a certificate of completion for the course.
*The lecture portion of this course will be an audio presentation, please be prepared to listen.
*To learn more about the requirements for earning a CE certificate, please refer to
Receiving Your CE Credit and Course Completion Certificate.
Course Materials: Course materials will be available
in the course library prior to each Real Time Session.
Required Textbook(s):
There is no required textbook for this course.
About the Instructors:
Heather Howell, RVT, LVT, MBA is a credentialed veterinary technician in CA and NV. She received her BS in Animal Science at UC Davis and her MBA at the University of Nevada, Reno. Since 1988, she has worked in all capacities of the veterinary hospital including hospital administrator, practice management consultant, speaker, and instructor. She is also an adjunct professor the Veterinary Technology Bachelor�s program at Tarleton State University.
Total CE Credit: 3
Tuition: $60 ($54 early bird special if enrolled by May 2, 2016)
* Students currently enrolled in and taking at least 2 classes or 5 units at an AVMA accredited or CAAHT approved Veterinary Technician Program may be eligible to receive a 50% discount off the regular rate for this course (upon verification of student status).
*To ensure participants are ready and prepared for classes,
enrollment will close at 5pm ET on May 16, 2016,
or when the maximum number of participants is reached.
*For more information on how online CE works, see the
Participant Resource Center.
To Enroll:
» Enrollment is closed
- Enrollment qualifications: VIN CE courses are open to
VIN member and non-member veterinarians. Veterinarians enrolling in a VSPN CE course
must be a VIN member. Veterinary support staff must be a VSPN member to enroll in a
VSPN CE or a VIN CE course open to VSPN member enrollment.
- Each enrollee must be able to receive emails from @vspn.org
and @vin.com addresses. Email is our major form of communication with participants;
personal emails are highly recommended rather than clinic/hospital email addresses.
- Each person is individually responsible for his/her own registration.
To ensure that all information received is secure and correct, please do not enroll
for a course on behalf of another individual.
- For further assistance call 800-846-0028 ext. 792 or email
VSPNCE@vspn.org.
Please include the course title, your full name, and contact information in your correspondence.
*Note:
"This program (22-16748) has been submitted for approval by the AAVSB RACE
to offer a total of 3 CE Credits, with a maximum of 3 CE Credits being available to any
individual veterinarian or veterinary technician/technologist. This RACE approval is for the subject matter
categories of: Scientific, Non-Scientific-Practice Management/Professional Development using the delivery method
of Interactive-Distance: (Web-based, Teleconference or Audio-Conference).This approval is valid in jurisdictions
which recognize AAVSB RACE; however, participants are responsible for ascertaining each board�s CE requirements.�
This course is VHMA approved for CVPM credits. (VHMA program #08-17)
Course withdrawal and refund policy: A complete refund of the paid course price will be
issued when your withdrawal request is received prior to the listed start date of the course.
If you wish to withdraw after the start date please contact the VSPN office 800-846-0028 ext. 792
to discuss eligibility for a pro-rated refund.
* Note: To ensure rapid handling of your request for withdrawal, we recommend that you
call the VSPN office at 800-846-0028 ext. 792.
*For more information on VSPN's upcoming CE courses, check the
VSPN Course Catalog.
VSPN CE Services: VSPNCE@vspn.org
800-846-0028 or 530-756-4881; ext. 792
or direct line to VIN/VSPN from the United Kingdom: 01 45 222 6154
or direct line to VIN/VSPN from Australia: 02 6145 2357
800.700.4636 | CEonVIN@vin.com | 530.756.4881 | Fax: 530.756.6035
777 West Covell Blvd, Davis, CA 95616
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