DIAG206-0313: Quality Management for the Veterinary Clinical Pathology Laboratory, Part I
Enrollment is closed.
INSTRUCTOR(S):
Kathleen Freeman, DVM, BS, MS, PhD, DipECVCP, MRCPath, MRCVS,
Certificate in Laboratory Quality Management (University of Wisconsin)IDEXX Labs, UK,
Wetherby, West Yorkshire, UK
Ernst Leidinger,
DVM, Dip.ECVCP, Specialist for Clinical Pathologist (national);
Lab director and clinical pathologist at In Vitro laboratory in Vienna, Austria
Stefanie Klenner, DVM, Dr.med.vet., Diplomate ECVCP, Hannover, Germany
Karen Gerber, BVSc, Hons BVSc, Dipl. ACVP (Clinical Pathology), MRCVS
Paola Monti, DVM, MS
Francesco Cian, DVM, MRCVS
COURSE OPEN: March 17-July 3, 2013
REAL TIME SESSIONS (RTS): Sundays, March 24, April 7, 21, May 5, 19, June 2 and 16, 2013; 4:00-5:30 pm ET (USA)
Course RTS Times in Your Area:
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Practice Sessions: In order to prepare you for a successful experience
in your CE course, we request you attend a Practice Session prior to the first
Real Time Session. Please arrive promptly at the start time; each Practice Session
is up to 1 hour in length.
For more information, please visit the
CE Practice Area.
*The instructors for this course will be using audio which will require you to have a headset or speakers to listen.
If you have any concerns regarding your computer's audio capabilities, please be sure to attend
one of the Practice Sessions.
Level and Prerequisites:
This
advanced course will be open to veterinarians and veterinary technicians
actively interested in quality management for the veterinary clinical pathology laboratory.
The Quality Management for the Veterinary Clinical Pathology Laboratory is given in two parts
(DIAG206-0313: Part I and DIAG207-1013: Part II). Part I is a prerequisite for Part II.
Due to the advanced level of this course, participants are required to have a specific type
of training and experience.
The majority of candidates will be those in training for a career in clinical pathology
or those who are already working in the clinical pathology laboratory. In some instances
there may be a practitioner or veterinary nurse with an intense interest in clinical
pathology that may wish to take this course, but should be advised that the course
is intensive and will require a considerable input of time and effort when lacking
prior experience in a clinical pathology laboratory typical of a University or
reference laboratory.
Desired experience should include:
- prior experience in a clinical pathology laboratory environment
- prior experience in clinical pathology laboratory testing
- interest in quality systems for the clinical pathology laboratory
- interest in provision of leadership and quality management in the clinical
pathology laboratory
- desire to gain experience in application of quality management and
planning principles using data from your own laboratory, with guidance
from experienced clinical pathologists who are experts in quality
leadership and quality management.
VIN CE Course: Open to veterinarians and veterinary technicians.
This course has been submitted for RACE approval for veterinarians and veterinary technicians.
Course Description:
The course, "Quality Management for the Veterinary Clinical
Pathology Laboratory," is designed to provide an introduction
to and practical application of quality management in the
veterinary clinical pathology laboratory. It is given in two
parts (Part I and Part II). Part I is a prerequisite for Part II.
In Part I, participants will be introduced to theories of management
and concepts vital to quality planning. Examples of ISO-based and
GLP standards are included. Laboratory design, Westgard Rules,
QC Validation and Sigma Metrics are covered.
In Part II, participants will learn about audits in the veterinary
clinical pathology laboratory and determination of reference intervals,
as well as Improvement Opportunities, external Quality Assurance
performance and a Quality Plan for the laboratory. There is an
introduction to Method Validation and Instrument Performance Verification.
There will be real time classroom sessions approximately every 2 weeks.
The majority of the work will be done by e-mail of drafts and revisions
to the instructors, with the final products of some sections shared with
the rest of the participants by posting on the course message boards.
The review and participant questions will also be shared on the
course message boards. In order to demonstrate satisfactory participation
in this course, participants are expected to attend all of the Real Time Sessions,
hand in completed homework assignments and to work with the instructor(s)
in revising assigned items until both the instructor(s) and participant
are satisfied with the results, as well as pass the examination with
a score of at least 60%.
There is some flexibility in the length of time of the course to accommodate
holidays for the Instructors and participants. These should be arranged in
advance between the instructor and the participants assigned to him/her.
This course consists of seven (7) 90 minute Real Time Sessions, supplemental library materials,
interactive message board discussions, weekly assignments and a mandatory end-of-course test.
Successful completion (scoring 80% or better) on the end-of-course test is required
to earn a certificate of completion for the course.
Upon completion of this course, the participant should be able to
- Understand and demonstrate knowledge by examination of current concepts
of laboratory quality management, including Total Quality Management,
LEAN and Six Sigma.
- Understand and demonstrate knowledge by examination of ISO and GLP-based
standards applicable to testing in veterinary clinical pathology
laboratories.
- Understand and demonstrate knowledge by examination of concepts underlying
veterinary clinical pathology laboratory design and what a veterinary clinical
pathology laboratory should look like.
- Know how to write Standard Operating Procedures(SOP) and Policies for the
veterinary clinical pathology laboratory and show how to do this by developing
a list of Policies and SOPs for a depart of his/her choice, writing a SOP
for a SOP,and a Policy and SOP for a process of his/her choice.
- Know how to apply Westgard Rules to determine acceptability of QC data and
show how to do this by analyzing data from an instrument within his/her
laboratory.
- Know how to conduct Quality Control (QC) Validation and show how to do this
by analyzing data from a particular instrument within his/her laboratory and
making recommendations for QC based on his/her findings.
- Know how to use and determine sigma metrics for various laboratory tests and
show how to do this by analyzing data and determining sigma metrics for an
instrument within his/her laboratory and making recommendations for quality
assurance based on his/her findings.
- Share their thoughts, experiences, comments and work with others in the course
in order to contribute to better understanding of the topics and appreciation
of the approaches taken by others to similar or different laboratory circumstances.
- Successfully pass an examination with multiple choice, short answer and/or
essay questions regarding the above topics by achieving a score of > or = 60%.
Course Materials: Course materials will be available
in the course library prior to each Real Time Session.
Required Textbook(s): There is no required textbook for this course.
Recommended Textbook(s):
About the Instructors:
- Kathleen Freeman is a 1981 graduate of Oklahoma State University,
College of Veterinary Medicine and received her MS and PhDs from OSU in 1984 and 1987,
respectively. She was on faculty at OSU and then at Cornell University before taking
a detour and teaching all sorts of Science courses and in the Educational Opportunity
Program at Ithaca College for several years.
During these years she was also doing cytology and laboratory consultations for
commercial laboratories.
She then moved into commercial laboratory medicine and
worked as Director or Senior Clinical Pathologist at several laboratories.
She moved to the UK in 1997 to develop a diagnostic laboratory service for the
Animal Health Trust and was Head of Anatomic and Clinical Pathology there.
She subsequently moved to Scotland and works from home for Idexx Laboratories,
based in Wetherby, West Yorkshire.
She is past founding Chair of the ASVCP Quality Assurance and Laboratory
Standards Committee and the founding Chair and current Co-Chair of the ECVCP
Laboratory Standards Committee. She is currently a member of both committees.
She has special interests in QA, QC, customer service, cytology and general
clinical pathology.
She obtained a Certificate in Laboratory Quality Management via e-learning from
the University of Wisconsin and had the opportunity to work with James Westgard
which she says was a great experience!
- Stephanie Klenner graduated in 2004 from the University of
Veterinary Medicine, Hannover, Germany. Between 2004 and 2006 she wrote her
thesis about canine intestinal permeability tests at the same University,
successfully receiving her Dr.med.vet. After a rotational internship at the
Small Animal Clinic at the Justus-Liebig-University in Giessen, Germany, Dr.
Klenner started a residency in veterinary clinical pathology at the Central
Laboratory of Justus-Liebig University.
She is an experienced speaker in various themes of veterinary clinical
pathology and could already lecture at several national as well as
international conferences.
Since 2009 Dr. Klenner is one of the instructors of the VIN Quality
Management Course and provides her skills and knowledge also to other
courses of VIN. She is especially interested in general clinical pathology,
quality control as well as learning strategies.
- Ernst Leidinger graduated from the vet-school in Vienna,
Austria in 1986 and worked as assistant professor at the department for
medical chemistry for about 10 years. Since 1995 he is director of a private
veterinary diagnostic lab in Vienna were he established the lab's QM system
resulting in an ISO 9001 accreditation about ten years ago. Being one of Dr.
Freeman's Students in the VIN QM course, he has been course instructor for
several years now.
He is webmaster and chair of the website editorial board in the ECVCP.
His special interest in the lab are clinical chemistry, LIMS (computer
bases lab management systems) and all aspects of quality control. If
there's some time left he enjoys SCUBA diving.
Course Outline:
Week 1 (Real Time Session March 24):
Introduction to Concepts of Total Quality Management, LEAN management and Six Sigma Management
Week 2 (No Real Time Session):
Introduction to Quality Planning and Quality Standards
Week 3 (Real Time Session April 7):
What Should a Veterinary Clinical Pathology Laboratory Look Like?
Week 4 (No Real Time Session):
Policies and Standard Operating Procedures
Week 5 (Real Time Session April 21):
Westgard Rules
Week 6 (No Real Time Session):
Westgard Rules
Week 7 (Real Time Session May 5):
QC Validation
Week 8 (No Real Time Session):
QC Validation
Week 9 (Real Time Session May 19):
QC Validation
Week 10 (No Real Time Session):
QC Validation
Week 11 (Real Time Session June 2):
Additional Revision
Week 12 (No Real Time Session):
Additional Revision
Week 13 (Real Time Session June 16):
Review, Discussion, Questions and Sharing
Week 14 (No Real Time Session):
Examination
CE CREDITS: 10.5
Tuition: Member $650, Non-Member $650
*NOTE: This course is not open to veterinary students.
*To ensure participants are ready and prepared for classes, enrollment will close when
the maximum number of participants is reached or at 5pm ET the day of the first
Real Time Session unless otherwise noted. If the first Real Time Session is on a
weekend, course enrollment will close on the Friday before the first Real Time Session.
*For more information on how online CE works, see the
Participant Resource Center.
TO ENROLL:
- Enrollment qualifications: VIN CE courses are open to
VIN member and non-member veterinarians. Veterinarians enrolling in a VSPN CE course
must be a VIN member. Veterinary support staff must be a VSPN member to enroll in a
VSPN CE or a VIN CE course open to VSPN member enrollment.
- Each enrollee must be able to receive emails from @vspn.org
and @vin.com addresses. Email is our major form of communication with participants;
personal emails are highly recommended rather than clinic/hospital email addresses.
- Each person is individually responsible for his/her own registration.
To ensure that all information received is secure and correct, please do not enroll
for a course on behalf of another individual.
- For further assistance call 1-800-700-INFO (4636) or email (VIN CE)
CEonVIN@vin.com or (VSPN CE)
VSPNCE@vspn.org.
Please include the course title, your full name, and contact information in your correspondence.
*Note:
"This course is submitted for approval for 10.5 continuing education credits in jurisdictions
which recognize AAVSB RACE approval; however participants should be aware that some
boards have limitations on the number of hours accepted in certain categories and/or
restrictions on certain methods of delivery of continuing education."
Call VSPN/VIN CE at 1-800-700-4636 for further information.
(Attendees are encouraged to check with their licensing jurisdiction(s) for
information regarding recognition by their board).
Course withdrawal and refund policy: A complete refund of the paid course price will be
issued when your withdrawal request is received prior to the listed start date of the course.
If you wish to withdraw after the start date please contact the VIN/VSPN office 1-800-700-INFO (4636)
to discuss eligibility for a pro-rated refund.
* Note: To ensure rapid handling of your request for withdrawal, we recommend that you
call the VIN/VSPN office at 1-800-700-INFO (4636).
*For more information on VSPN's upcoming CE courses, check the
VSPN Course Catalog.
Katherine James, DVM, PhD, DACVIM (SAIM)
VIN Education Coordinator
VIN CE Services: CEonVIN@vin.com
1-800-846-0028 or 1-530-756-4881 or direct line to VIN/VSPN from the United Kingdom: 01452226154
Andrea Pomposo (Andrea@vin.com); ext 126
Debbie Friedler (Debbie@vin.com); ext 756
Heather Schoffstall (Heather@vin.com); ext 116
Jennifer Boyle (JenniferB@vin.com); ext 169
Peggy Hall (Peggy@vin.com); ext. 195
800.700.4636 | CEonVIN@vin.com | 530.756.4881 | Fax: 530.756.6035
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