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Anaesthesia/Analgesia
Animal Welfare
Behaviour
Cardiorespiratory
Dentistry
Dermatology
Diagnostic Imaging
Emergency Medicine
Endocrinology
Exotics
FECAVA Symposium
Feline
Free Communications
Hereditary Disease
Infectious Disease
Management
Medicine
NAVC Stream
Neurology
Oncology
Ophthalmology
Parasitic Diseases
Pathology
Pharmacology
Surgery
Vet Nurse Stream
WSAVA Awards
Alison Lambert, BVSc, MRCVS
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Having Satisfied Customers Is No Longer Good Enough... What You Can Do To Go Beyond Satisfaction
Does The Customer Experience Really Matter? Do You Measure It? If Not ... You Will After This Session!
Why Owners Like To See the Nurse and Why This Is Good For Business Too
MAIN
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Browse by Speaker
: Alison Lambert
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