INSTRUCTOR(S): Kathleen P. Freeman, DVM, BS, MS, PhD, DipECVCP, MRCPath, MRCVS, Certificate in Laboratory Quality Management (University of Wisconsin)IDEXX Labs, UK, Wetherby, West Yorkshire, UK
Ernst Leidinger, DVM, Dip.ECVCP, Specialist for Clinical Pathologist (national); Lab director and clinical pathologist at In Vitro laboratory in Vienna, Austria
Stefanie Klenner, DVM, Dr.med.vet., Diplomate ECVCP, Hannover, Germany
Karen Gerber, BVSc, MRCVS, ASVCP (Pathology), ACVP (Clinical Pathology)
COURSE OPEN: March 18-July 4, 2012
REAL TIME SESSIONS (RTS): Sundays, March 25, April 8, 22, May 6, 20, June 3 and 17, 2012; 3:00pm-4:30pm ET (USA)
Course RTS Times in Your Area:
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Practice Sessions: In order to prepare you for a successful experience in your CE course,
we request you attend a practice session prior to the first Real Time Session. Times and dates will be listed
in your course confirmation email. Expect to spend up to 1 hour at one of the 2-4 practice sessions held
prior to the first Real Time Session.
Level and Prerequisites: This class is a prerequisite for
Quality Management for the Veterinary Clinical Pathology Laboratory, Part II.
The instructors require that participants of this course have a specific type of
training and experience, due to the advanced level of the course material.
The majority of candidates will be those in training for a career in clinical pathology
or those who already working in the clinical pathology laboratory.
In some instances there may be a practitioner or veterinary nurse with an intense
interest in clinical pathology that may wish to take this course, but should be
advised that the course is intensive and will require a considerable input of time
and effort when coming from a background without prior experience in a clinical
pathology laboratory typical of a University or reference laboratory.
Desired experience should include:
- prior experience in a clinical pathology laboratory environment.
- prior experience in clinical pathology laboratory testing.
- interest in quality systems for the clinical pathology laboratory.
- interest in provision of leadership and quality management in the clinical pathology laboratory.
- desire to gain experience in application of quality management and planning principles
using data from your own laboratory, with guidance from experienced clinical pathologists
who are experts in quality leadership and quality management.
VIN CE Course: Open to veterinarians and veterinary technicians.
This course has been submitted for RACE approval for veterinarians and veterinary technicians.
Course Description:
The course, "Quality Management for the Veterinary Clinical Pathology Laboratory," is designed
to provide an introduction to and practical application of quality management
in the veterinary clinical pathology laboratory.
It is given in two parts (Part I and Part II). Part I is a prerequisite for Part II.
In Part I, participants will be introduced to theories of management and concepts vital
to quality planning.
Examples of ISO-based and GLP standards are included.
Laboratory design, Westgard Rules, QC Validation and Sigma Metrics are covered.
In Part II, participants will learn about audits in the veterinary clinical pathology
laboratory and determination of reference intervals, as well as Improvement Opportunities,
external Quality Assurance performance and a Quality Plan for the laboratory.
There is an introduction to Method Validation and Instrument Performance Verification.
There will be real time classroom sessions approximately every 2 weeks.
The majority of the work will be done by e-mail of drafts and revisions
to the instructors, with the final products of some sections shared with
the rest of the participants by posting on the course message boards.
The review and participant questions will also be shared on the course message boards.
In order to demonstrate satisfactory participation in this course, participants are
expected to attend all of the real-time sessions, hand in completed homework assignments
and to work with the instructor(s) in revising assigned items until both
the instructor(s) and participant are satisfied with the results, as well
as pass the examination with a score of at least 60%.
There is some flexibility in the length of time of the course to accommodate
holidays for the Instructors and participants.
These should be arranged in advance between the instructor and the
participants assigned to him/her.
This course consists of seven (7) 90 minute Real Time Sessions,
supplemental library materials, interactive message board discussions, weekly assignments,
and a mandatory end-of-course test.
Upon completion of this course, the participant should be able to
- Understand and demonstrate knowledge by examination of current concepts
of laboratory quality management, including Total Quality Management, LEAN and Six Sigma.
- Understand and demonstrate knowledge by examination of ISO and GLP-based standards
applicable to testing in veterinary clinical pathology laboratories.
- Understand and demonstrate knowledge by examination of concepts underlying
veterinary clinical pathology laboratory design and what a veterinary
clinical pathology laboratory should look like.
- Know how to write Standard Operating Procedures(SOP) and Policies for
the veterinary clinical pathology laboratory and show how to do this by
developing a list of Policies and SOPs for a depart of his/her choice,
writing a SOP for am SOP, a Policy and SOP for a process of his/her choice.
- Know how to apply Westgard Rules to determine acceptability of QC data
and show how to do this by analyzing data from an instrument within his/her laboratory.
- Know how to conduct Quality Control (QC) Validation and show how to do
this by analyzing data from a particular instrument within his/her laboratory
and making recommendations for QC based on his/her findings.
- Know how to use and determine sigma metrics for various laboratory tests and
show how to do this by analyzing data and determining sigma metrics for an
instrument within his/her laboratory and making recommendations for
quality assurance based on his/her findings.
- Share their thoughts, experiences, comments and work with others in the
course in order to contribute to better understanding of the topics and
appreciation of the approaches taken by others to similar or different
laboratory circumstances.
- Successfully pass an examination with multiple choice, short answer
and/or essay questions regarding the above topics by achieving a
score of 60% or better.
Course Materials: Course materials will be available
in the course library prior to each Real Time Session.
Required textbooks: There is no required textbook for this course.
About the Instructors:
Dr. Freeman is a 1981 graduate of Oklahoma State University,
College of Veterinary Medicine and received her MS and PhDs from OSU in 1984
and 1987, respectively.
She was on faculty at OSU and then at Cornell University before taking a detour
and teaching all sorts of Science courses and in the Educational
Opportunity Program at Ithaca College for several years.
During these years she was also doing cytology and laboratory consultations
for commercial laboratories.
She then moved into commercial laboratory medicine and worked as Director or
Senior Clinical Pathologist at several laboratories.
She moved to the UK in 1997 to develop a diagnostic laboratory service for
the Animal Health Trust and was Head of Anatomic and Clinical Pathology there.
She subsequently moved to Scotland and works from home for Idexx Laboratories,
based in Wetherby, West Yorkshire.
She is past Chair of the ASVCP QA Committee and the ECVCP Laboratory Standards
Committee and is currently a member of both committees, as well as the ECVCP
Examination Committee.
She has special interests in QA, QC, customer service, cytology and general clinical pathology.
She obtained a Certificate in Laboratory Quality Management via e-learning
from the University of Wisconsin and had the opportunity to work with
James Westgard which she says was a great experience!
It is that course that provided the inspiration for her to develop THIS course
for Quality Management in the Veterinary Laboratory.
Course Outline:
Week 1 (Real Time Session March 25, 2012 ):
Instructor(s): Freeman
Content:
Introduction to Concepts of Total Quality Management, LEAN management and Six Sigma Management
Week 2 (No Real Time Session):
Content:
Introduction to Quality Planning and Quality Standards
Week 3 (Real Time Session April 8, 2012 ):
Instructor(s): Klenner
Content:
What Should a Veterinary Clinical Pathology Laboratory Look Like?
Week 4 (No Real Time Session):
Content:
Policies and Standard Operating Procedures
Week 5 (Real Time Session April 22, 2012):
Instructor(s): Klenner
Content:
Westgard Rules
Week 6 (No Real Time Session):
Content:
Westgard Rules
Week 7 (Real Time Session May 6, 2012):
Content:
QC Validation
Week 8 (No Real Time Session):
Content:
QC Validation
Week 9 (Real Time Session May 20, 2012):
Instructor(s): Leidinger
Content:
QC Validation
Week 10 (No Real Time Session):
Content:
QC Validation
Week 11 (Real Time Session June 3, 2012):
Instructor(s): Freeman
Content:
Additional Revision
Week 12 (No Real Time Session):
Content:
Additional Revision
Week 13 (Real Time Session June 17, 2012):
Instructor(s): Klenner
Content:
Review, Discussion, Questions and Sharing
Week 14 (No Real Time Session):
Content:
Examination
CE CREDITS: 10.5
Tuition: Member $650
Non-Member $650
This course is not open to Veterinary students.
*To ensure participants are ready and prepared for classes, enrollment will close when
the maximum number of participants is reached or at 5pm ET the day of the first
Real Time Session unless otherwise noted. If the first Real Time Session is on a
weekend, course enrollment will close on the Friday before the first Real Time Session.
*For more information on how online CE works, see the
Participant Resource Center.
TO ENROLL:
- Enrollment qualifications: VIN CE courses are open to
VIN member and non-member veterinarians. Veterinarians enrolling in a VSPN CE course
must be a VIN member. Veterinary support staff must be a VSPN member to enroll in a
VSPN CE or a VIN CE course open to VSPN member enrollment.
- Each enrollee must be able to receive emails from @vspn.org
and @vin.com addresses. Email is our major form of communication with participants;
personal emails are highly recommended rather than clinic/hospital email addresses.
- Each person is individually responsible for his/her own registration.
To ensure that all information received is secure and correct, please do not enroll
for a course on behalf of another individual.
- For further assistance call 1-800-700-INFO (4636) or email (VIN CE)
CEonVIN@vin.com or (VSPN CE)
VSPNCE@vspn.org.
Please include the course title, your full name, and contact information in your correspondence.
*Note:
"This course is submitted for approval for 10.5 continuing education credits in jurisdictions
which recognize AAVSB RACE approval; however participants should be aware that some
boards have limitations on the number of hours accepted in certain categories and/or
restrictions on certain methods of delivery of continuing education."
Call VSPN/VIN CE at 1-800-700-4636 for further information.
(Attendees are encouraged to check with their licensing jurisdiction(s) for
information regarding recognition by their board).
Course withdrawal and refund policy: A complete refund of the paid course price will be
issued when your withdrawal request is received prior to the listed start date of the course.
If you wish to withdraw after the start date please contact the VIN/VSPN office 1-800-700-INFO (4636)
to discuss eligibility for a pro-rated refund.
* Note: To ensure rapid handling of your request for withdrawal, we recommend that you
call the VIN/VSPN office at 1-800-700-INFO (4636).
* For more information on VIN's Upcoming CE Courses check the Course Catalog at
https://www.vin.com/CE/Catalog.htm
Katherine James, DVM, PhD, DACVIM (SAIM)
VIN Education Coordinator
VIN CE Services:
CEonVIN@vin.com
1-800-846-0028 or 1-530-756-4881 or direct line to VIN/VSPN from the United Kingdom: 01452226154
Andrea Pomposo (
Andrea@vin.com); ext 126
Debbie Friedler (
Debbie@vin.com); ext 756
Heather Schoffstall (
Heather@vin.com); ext 116
Jennifer Boyle (
JenniferB@vin.com); ext 169
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